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Return Policy

If something isn’t what you expected, email or call us at 1.800.535.3589 (M-F 8 am - 4 pm MST) to get a return authorization number. Just have your order ID ready or included in your email. 

Exxel Outdoors accepts merchandise returns within 30 days of the original receipt date and will issue a refund at the time of return only with a valid proof of purchase. A valid proof of purchase is an original sales invoice or packing slip.

  • All returns must be shipped with a Return Authorization number noted
  • All product must be returned in original or unused condition with the product hang tags included
  • We will only honor returns for orders placed on www.exxel.com.
  • Return turn-around time is approximately 1-2 weeks
  • Refunds will be issued upon receipt of your return
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