If something isn’t what you expected, email or call us at 1.800.535.3589 (M-F 8 am - 4 pm MST) to get a return authorization number. Just have your order ID ready or included in your email.
Exxel Outdoors accepts merchandise returns within 30 days of the original receipt date and will issue a refund at the time of return only with a valid proof of purchase. A valid proof of purchase is an original sales invoice or packing slip.
All returns must be shipped with a Return Authorization number noted
All product must be returned in original or unused condition with the product hang tags included
We will only honor returns for orders placed on www.exxel.com.
Return turn-around time is approximately 1-2 weeks
Refunds will be issued upon receipt of your return